playexchange
playexchange
Share
Add to wishlist
This app is available for your device
playexchange
This app is available for your device
Contact
+91 1979285221
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy method.
Q2: What should I do if I am not getting OTP?
To ensure you can receive the OTP, first, check your internet connection for a strong and stable signal. If you're still having trouble, click "send OTP" and wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix the problem. After updating, you can easily log in and start playing again.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw the money you've earned from gaming, not the bonus amounts. Any bonus collected cannot be withdrawn, it can only be used within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a necessary step to ensure a smooth and secure experience. Completing this section will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
Using this app's fast and stable services, the overall process takes approximately 3 hours to complete. However, some users may experience payment delays, requiring a wait of up to 24 hours. This can prolong the overall processing time beyond the initial 30-minute to 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are not withdrawable. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our platform ensures seamless gameplay on any device, thanks to cutting-edge technology and user-friendly design. At playexchange, we recognize the significance of secure and convenient transactions. We provide a range of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and bank transfers, all protected by top-notch encryption protocols. This ensures that your financial information is safeguarded and your transactions are processed efficiently and securely.
At playexchange, we are committed to providing an exceptional customer service experience, available 24/7 through live chat, email, and phone support. Our dedicated team is ready to assist you with any questions or issues that may arise, ensuring a seamless and enjoyable experience.